QUEST LEVEL UP SERIES - AUG RULE BOOK

QUEST LEVEL UP SERIES Official VALORANT Tournament Rulebook 1. Introduction This document contains the official rules and regulations for the QUEST LEVEL UP SERIES VALORANT tournament. The tournament is organized by Quest Esports and is primarily intended for amateur and upcoming VALORANT teams in Sri Lanka. All players, team captains, and team representatives must read and understand this rulebook before participating. By registering, all teams agree to follow these rules and accept the decisions of the tournament organizers, administrators, and referees. Quest Esports may amend the rules, schedule, format, or match procedures when necessary to protect fairness and tournament integrity. Where this rulebook conflicts with the general Quest Esports VALORANT Tournament Rulebook, this rulebook will take priority. 2. Tournament Eligibility 2.1 Amateur Tournament Eligibility The QUEST LEVEL UP SERIES is intended for amateur and upcoming VALORANT teams. Sri Lanka’s current top two VALORANT teams are not eligible to participate. Tournament organizers may review and reject any roster that does not meet the tournament’s amateur eligibility requirements. All eligibility decisions made by the tournament organizers are final. 2.2 Regional Eligibility All participating players must be Sri Lankan citizens or residents currently living in Sri Lanka. Tournament administrators may request proof of citizenship or residency. Failure or refusal to provide the requested verification may result in removal from the tournament. 2.3 Restricted Teams and Players The following teams and players are restricted because they are currently recognized as Sri Lanka’s top two VALORANT teams. Team QUEST Zero Insane Toxii Russel Gearz Team Chromnz Chromnz Zing Hasi Kapumba Kucf BenJ Restricted players may not participate under another team name, alternate Riot ID, or substitute account. Any team attempting to register a restricted player using false or misleading information may be rejected or disqualified. 2.4 Official Account Requirement All players must register and compete using their own valid Riot ID. Account sharing, smurfing, impersonation, false registration information, and identity misrepresentation are prohibited. Quest Esports may request identity verification through a NIC, passport, student ID, or equivalent document before, during, or after a match. Failure or refusal to comply may result in immediate disqualification. 2.5 Team Identity Standards Team names, player names, Riot IDs, logos, and profile images must not contain offensive, obscene, hateful, discriminatory, or otherwise inappropriate content. Tournament administrators may request changes or apply penalties where necessary. 3. Registration 3.1 Registration Process Registration will be handled on a first-come, first-served basis. A maximum of 10 teams will be accepted. Registration must be completed through the official Quest Esports registration platform. Submitting the registration form does not automatically confirm a team’s slot. A team is confirmed only after its registration form, payment, payment slip, roster, Quest account requirements, and Discord connections have been reviewed and approved. 3.2 Registration Status Registrations may be assigned one of the following statuses: Pending Verification Confirmed Rejected Waiting List Only teams with Confirmed status will be added to the final tournament list and bracket. 3.3 Registration Deadline Teams must complete registration and payment before the announced deadline. Incomplete or unpaid registrations may lose their slots. Unconfirmed slots may be offered to teams on the waiting list. 3.4 Registration Information Teams must provide accurate information, including: Team name Team captain’s name Player names Riot IDs Discord usernames Contact numbers Email addresses Substitute details, where applicable Incorrect, incomplete, or misleading information may result in rejection or disqualification. 3.5 Quest Account and Discord Requirements Every team captain, starting player, and substitute must create and use their own Quest Esports account. Each Quest account must have a verified email address and accurate registration information. Every registered player must connect their Discord account through the official Quest Esports Discord connection system. A Discord username alone is not sufficient. The Discord account must be officially linked to the player’s Quest account. All roster members must accept their roster invitations before registration can be confirmed. Players must provide a valid Riot ID and accept the tournament rulebook and registration declarations. A valid phone number must be provided during registration. Phone verification is not required unless announced by the organizers. A team will not receive Confirmed status until all roster members have completed the Quest account and Discord requirements. Account sharing, duplicate accounts, false information, and registering on behalf of another person are prohibited. Failure to complete these requirements may result in Pending Verification status, rejection, roster removal, or disqualification. 4. Payment Information Official payment instructions will be provided through approved Quest Esports registration or communication channels. Teams must use only the payment information officially provided by the tournament organizers. Quest Esports will not be responsible for payments made using unofficial, outdated, or incorrect information. 5. Payment Slip Verification 5.1 Payment Slip Requirement Teams must upload a clear payment slip showing: Payment amount Transaction date Receiving account Transaction or reference number Sender’s name, where available 5.2 Verification Status Registration will remain Pending Verification until the payment has been reviewed and approved. Teams without verified payment will not be added to the final bracket. 5.3 Invalid Payment Slips A registration may be rejected if the payment slip is: Invalid Edited or manipulated Duplicated Unclear or unreadable For an incorrect amount Linked to an unsuccessful transaction Previously used for another registration Fraudulent Fraudulent payment evidence may result in the team and its players being banned from future Quest Esports tournaments. 6. Team Composition 6.1 Team Roster Each team must register five starting players. Teams may register up to two substitutes. The official roster may therefore include five starting players and up to two substitutes. 6.2 One-Team Rule A player may represent only one team during the tournament. A player may not be registered as a starting player or substitute for multiple teams. 6.3 Stand-Ins Players who are not included in the approved roster are considered stand-ins. Stand-ins are not permitted unless specifically approved by tournament administrators under exceptional circumstances. 6.4 Roster Lock Rosters become locked when registration closes. Changes after the deadline require tournament administrator approval. Exceptional requests may be considered for medical emergencies, serious personal emergencies, or situations outside the team’s reasonable control. All roster change requests must be submitted by the registered team captain. 6.5 Substitutions Substitutions are allowed only between maps. Substitutions are not allowed during an active round or map. The referee or tournament administrator must be informed before a substitution. The substitute must already be part of the approved roster. 7. Tournament Format 7.1 Tournament Structure The tournament format may include: Single elimination Double elimination Group stage Playoffs Best-of-One matches Best-of-Three matches Best-of-Five matches The final format will be announced before the tournament begins. Organizers may adjust the format based on the number of confirmed teams, available time, or venue conditions. 7.2 LAN Format All matches will be played on LAN at the officially announced venue. Players must use equipment, networks, and tournament setups approved by the organizers. All teams must follow venue and event staff instructions. 7.3 Match Schedule The official schedule will be announced by the tournament organizers. Teams must regularly check official channels for match dates, reporting times, bracket updates, venue instructions, and schedule changes. Organizers may change match times where necessary. 8. Venue Reporting and Check-In 8.1 Reporting Time All registered players participating in a match must be present at the venue at least 30 minutes before their scheduled match time, unless another reporting time is officially announced. Teams must complete player check-in and equipment setup during this period. A player arriving less than 30 minutes before the scheduled match time may be considered late and may be subject to penalties determined by the tournament administrators. 8.2 Late Arrival A team that is not ready within 10 minutes of its scheduled match time may forfeit the match. Possible penalties include a warning, loss of map choice, loss of side choice, map forfeiture, match forfeiture, or disqualification. Teams must immediately inform tournament administrators if they expect to be late. Informing an administrator does not guarantee that a penalty will be removed. 8.3 Player Check-In Players may be required to confirm: Identity Riot ID Team roster Equipment readiness Attendance Registration details Only approved players may enter the match area or use tournament stations. 9. Match Lobby and Game Settings Unless otherwise announced: Mode: Tournament Cheats: Off Overtime: Win by Two Lobby: Closed Map Pool: Tournament-approved Game Version: Tournament-approved Only the following individuals may enter or observe the lobby: Registered players Tournament administrators Referees Official observers Official casters Approved production staff Unauthorized spectators are not permitted. Tournament administrators will determine the approved LAN server, network, and match configuration. Once a match has started, the server or network configuration may not be changed without administrator approval. 10. Pre-Match Ban Process 10.1 First-to-Five Skirmish Before every official match, both teams will play a First-to-Five skirmish on the map announced by tournament administrators. The skirmish is used only to determine Team A and Team B. 10.2 Team A and Team B Selection The winner of the skirmish may choose Team A or Team B. The losing team will receive the remaining designation. 10.3 Map Ban and Veto Process After Team A and Team B have been determined, the official map veto will begin according to the match format. The skirmish does not count as an official tournament map and does not affect the match score. 11. Map Veto System 11.1 Best-of-One (B01) Team A bans one map. Team B bans one map. Team A bans one map. Team B bans one map. Team A bans one map. Team B bans one map. The remaining map will be played. Team A chooses the starting side. 11.2 Best-of-Three (B03) Team A bans one map. Team B bans one map. Team A selects Map 1; Team B chooses the starting side. Team B selects Map 2; Team A chooses the starting side. Team A bans one map. Team B bans one map. The remaining map becomes Map 3; Team A chooses the starting side. 11.3 Best-of-Five (B05) Team A bans one map. Team B bans one map. Team A selects Map 1; Team B chooses the starting side. Team B selects Map 2; Team A chooses the starting side. Team A selects Map 3; Team B chooses the starting side. Team B selects Map 4; Team A chooses the starting side. The remaining map becomes Map 5; Team B chooses the starting side. 11.4 Veto Administration All veto decisions must be clearly communicated to the referee or administrator. A confirmed ban, selection, or side choice cannot be changed without administrator approval. Teams that unnecessarily delay the veto may receive penalties. 12. Maps and Agents 12.1 Map Pool The tournament will follow Riot Games’ official seasonal VALORANT competitive map pool unless otherwise announced. 12.2 New Maps New maps will normally remain unavailable for four weeks after release. Organizers may shorten or extend this period based on Riot Games updates or tournament requirements. 12.3 New Agents New agents will normally remain unavailable for two weeks after release. Organizers may shorten or extend this period where required. 12.4 Disabled Content Any map, agent, weapon, ability, or game feature disabled by Riot Games or tournament administrators may not be used. 13. Gameplay Rules 13.1 Competitive Integrity The following are prohibited: Hacking Scripting Macros Third-party cheats Unauthorized software Bug exploitation Account sharing Smurfing Impersonation Ghosting Stream sniping Match-fixing Collusion Bribery Intentional match manipulation Providing false information to tournament staff Violations may result in immediate disqualification or bans from future Quest Esports tournaments. 13.2 Bug Exploitation Players must not intentionally use bugs, glitches, or unintended mechanics for an unfair advantage. Suspected bugs must be reported to the referee immediately. Administrators may allow the round to continue, order a replay, apply a penalty, restart the map, or allow the result to stand. 13.3 Match-Fixing Intentionally losing, arranging a result, manipulating a score, bribery, and collusion are prohibited. Serious violations may result in a permanent ban from Quest Esports events. 14. Pauses and Timeouts 14.1 Tactical Timeouts Each team is allowed two tactical timeouts per map. Each tactical timeout lasts up to 60 seconds. Each team may receive one additional tactical timeout during overtime. Tactical timeouts must be initiated through the in-game feature or approved by the referee. 14.2 Technical Pauses A technical pause may be requested only for a genuine technical issue, including: Hardware failure Peripheral failure Game crash or freeze Network or server issue Audio or communication issue Power interruption Player disconnection Venue-related technical issue The affected team must immediately explain the reason for the pause to the referee. Technical pauses must not be used to delay the match or gain an unfair advantage. 14.3 Technical Pause Duration Technical pauses may last up to 10 minutes per map unless extended by the Head Referee or Tournament Administrator. If the issue cannot be resolved, officials may resume the match, replace equipment, replay a round, restart a map, issue a forfeiture, or apply another fair solution. 14.4 Communication During Technical Pauses During a technical pause: Players must remain at their stations unless instructed otherwise. Players must follow referee instructions. Tactical discussion may be prohibited by the referee. Players must not communicate with spectators or individuals outside the approved roster. Mobile phones or other communication devices may not be used without authorization. 14.5 Abuse of Pauses The following are prohibited: Repeated unnecessary pause requests False technical issue claims Deliberate equipment disconnection Intentional match delays Abuse may result in a warning, round penalty, loss of side selection, map forfeiture, match forfeiture, or disqualification. 14.6 Referee Authority Referees and tournament administrators may approve, reject, extend, or end any pause. All pause-related decisions are final. 15. Crashes, Disconnections, and Technical Issues 15.1 Early-Round Crash If a player crashes or disconnects before meaningful damage, engagement, or significant gameplay, administrators may order a round replay. 15.2 Crash After Significant Gameplay If the issue occurs after significant gameplay, the round may continue. The referee will determine whether a replay is appropriate. 15.3 Map Restart or Replay An entire map may be restarted or replayed only at the discretion of tournament administrators. A replay request does not guarantee that a replay will be granted. 15.4 Hardware and Equipment Players must check their equipment before the match. Organizers may assist with technical issues but cannot guarantee that all personal equipment problems will be resolved. Administrators may require players to use approved replacement equipment. 16. Match Forfeiture A team may forfeit a map or match due to: Failure to report on time Insufficient eligible players Use of an unregistered player Refusal to follow referee instructions Leaving the venue without permission Serious misconduct Cheating or unfair play Repeated technical delays caused by negligence Failure to complete check-in A match may be played 4v5 only if approved by tournament administrators. 17. Code of Conduct 17.1 Player Behaviour Players must behave respectfully toward: Opponents Teammates Referees Tournament administrators Venue staff Casters Spectators Sponsors Event partners 17.2 Prohibited Conduct The following are prohibited: Toxicity Harassment Threats Discrimination Hate speech Abusive language Unsportsmanlike behaviour Deliberate provocation Physical intimidation Property damage Match disruption Refusal to follow staff instructions 17.3 Public Conduct Players and teams must not publish false, abusive, or threatening statements about staff, opponents, or event partners. Legitimate complaints must be submitted through the official process. 17.4 Penalties Possible penalties include: Verbal warning Official warning Loss of side selection Loss of map selection Round penalty Map forfeiture Match forfeiture Player removal Team disqualification Prize removal Temporary suspension Permanent tournament ban 18. Staff and Organizer Participation Quest Esports organizers, staff members, administrators, and community members may participate as players if they meet the eligibility requirements. However: They may not referee or administer their own matches. They may not make rulings concerning their own team. Their matches must be handled by another authorized tournament official. They must not access confidential bracket, veto, or opponent information. 19. Player Account Update Procedure 19.1 Official Update Process To update or correct registered player details, the team captain must follow the official process below. Email — from the captain’s registered email address only: questesports.lk@gmail.com WhatsApp — mandatory direct message: 076 119 5666 — Ms. Senumi 076 718 6060 — Mr. Russel An additional referee contact number may be provided when required. 19.2 Required Information Each request must include: Tournament name Team name Player name Current Riot ID Corrected Riot ID or player details Discord username Details of the requested correction 19.3 Update Deadline Player detail corrections and roster updates must be submitted before registration closes. After registration closes, changes will be considered only under exceptional circumstances and require administrator approval. No changes will be accepted after a player or team has started an official match unless an exception is approved. Requests from an unregistered email address, from anyone other than the registered team captain, or without the mandatory WhatsApp message may be rejected. 20. Tournament Communication Official communication channels may include: Discord WhatsApp Email Official tournament website Official social media pages The team captain is responsible for sharing announcements with all team members. Failure to check an official announcement will not normally be accepted as a reason for missing a match or requirement. 21. Administrator Authority Tournament administrators may: Pause a match Restart a round Restart a map Order a replay Adjust the schedule Adjust the tournament format Issue penalties Remove a player Disqualify a team Correct bracket errors Investigate allegations Request identification or evidence Make rulings on situations not directly covered by this rulebook Players and teams must cooperate fully with official investigations and reasonable staff requests. Decisions are final unless an official appeal is accepted. 22. Complaints and Appeals 22.1 Submitting a Complaint Complaints must be submitted by the registered team captain or authorized team representative and must include: Team name Match details Players involved Description of the incident Screenshots, recordings, or other evidence Requested review 22.2 Match Complaints Match complaints must be raised immediately after the match or before the next bracket round begins, unless another deadline is announced. Late complaints may be rejected if reviewing them would unfairly affect other teams. 22.3 False Complaints Knowingly false, misleading, or malicious complaints may result in penalties. 23. Prize Distribution Prize distribution timelines and requirements will be announced for the event. Unless otherwise announced, prize money will be transferred to the registered team captain. The team captain must provide valid bank details within one day after the tournament. Prize money will normally be distributed within seven working days after all required information has been received. Investigations may delay payment. Teams disqualified for serious violations may lose part or all of their prize entitlement. Organizers are not responsible for internal prize distribution disputes. 24. Media and Event Content Players may be photographed, recorded, or featured in broadcasts, livestreams, interviews, highlights, and promotional content. By participating, players allow Quest Esports and its official partners to use tournament-related names, images, recordings, and match footage for promotional and reporting purposes. Players must cooperate with reasonable media and production requirements. 25. Venue Rules Players must not: Damage venue property Tamper with tournament equipment Enter restricted areas Interfere with production equipment Disturb other matches Bring prohibited items into the venue Create a safety risk Teams may be held responsible for damage caused by their players or representatives. Serious misconduct may result in removal from the venue and disqualification. 26. Rule Interpretation Tournament administrators will decide situations not directly covered by this rulebook. Decisions will consider competitive fairness, VALORANT standards, tournament integrity, player safety, venue requirements, and the circumstances of the incident. The absence of a specific rule does not prevent administrators from taking reasonable action. 27. Acceptance of Rules By registering, every team, player, and substitute confirms that they: Have read and understood this rulebook. Agree to follow all tournament procedures. Accept the eligibility requirements. Accept the payment and registration conditions. Accept the decisions of organizers, administrators, and referees. Understand that violations may result in penalties or disqualification. Understand that Quest Esports may update the rulebook before or during the event when necessary. Understand that official updates will be communicated through approved tournament channels.